GRAX
Last updated September 20, 2024
Table of Contents
GRAX for Heroku
GRAX Data Lake and Data Lake House deployed to Heroku empowers you to collect, protect, and reuse your Salesforce history. GRAX platform includes Salesforce Backup, Archiving, Metadata Backup, Sandbox Seeding, Data Lake, and Data Lake House.
Heroku Deployment
GRAX platform deploys and runs 100% on Heroku in minutes. GRAX automatically upgrades itself nightly in alignment with Heroku daily restarts. See the production, development, and free trial steps below. In <10 you are collecting you Salesforce history, Data Lake, and Data Lakehouse.
To complete the setup, follow the Heroku Installation Guide.
| Step 1 - Deploy |  |
|---|---|
| Step 2 - Connect |
Connect to Salesforce Connect Blob Storage |
| Step 3 - Turn GRAX On | Turn Auto Backup On |
| Step 4 - License | Look for an email from Heroku with the subject “Heroku - You have been invited to install engagementgraph:” or contact sales@grax.com for a trial environment. |
Documentation
- Heroku Installation Guide
- Heroku Data Management
- Auto Backup
- Metadata Backup
- Archiving
- Data Lake + Data Lakehouse
- Architecture
Support
GRAX provides customer support for our software solution. Standard support is included in the software licensing fees associated.
Support requests that fall outside the standard implementation provided by GRAX incur fees based on the time and materials involved. These fees can also incur during troubleshooting in situations where the issue or problem and resolution aren’t within the scope of a solution or service provided by GRAX. Typically, these fees are hourly labor charges related to the time a technician or engineer spends working on the request.
GRAX Standard Support Guidelines
- Create a help ticket on Grax Support or
Get Supportwithin GRAX - Explore our documentation
- Email us at help@grax.com
Contact Us
Contact GRAX for a free trial environment.
FAQ
Why is GRAX called engagementgraph?
GRAX auto backup learns, evolves, and consumes Salesforce object schema changes automatically. As GRAX retrieves all objects, fields, data, and metadata it builds a weighted schema-less graph of data, history, metadata, and binary data powered by Heroku. The graph is used to rebuild object hierarchies, restore snapshots in time, audit historical data, and recover from adverse events. GRAX is a historical 3-dimensional schema-less graph at its core. The original name for GRAX for Heroku was “engagementgraph”, which simply is what powers GRAX similar to a neural network.